Every Call Analyzed, Every Insight Surfaced
Automatically transcribe, analyze sentiment, detect objections, and track conversion signals across every voice interaction your agents handle.
See It In Action
What Gets Analyzed
100% call coverage. No sampling. Every word your agents say and every response your customers give captured and analyzed automatically.
Automatic Transcription
Every call is transcribed in real time with speaker diarization, language detection, and accuracy optimized for Indian English and regional languages.
Sentiment Analysis
Detect customer sentiment at the call, turn, and sentence level. Track how sentiment shifts through the conversation and flag distress signals automatically.
Objection Detection
Identify when customers raise objections pricing concerns, trust issues, competitor mentions, or urgency hesitations and tag them for analysis.
Conversion Signals
Track the phrases and moments that correlate with successful outcomes payment commitments, application completions, and positive intent signals.
Analytics Outputs
Actionable intelligence, not raw data. Every output is designed to drive a specific decision or action.
Call Summaries
AI-generated summaries of every call, including outcome, key topics, and next steps.
Objection Reports
Aggregate analysis of the most common objections by segment, product, and agent.
Sentiment Trends
Track how average customer sentiment changes over time and across campaigns.
Topic Clustering
Automatically group call transcripts by topic to surface emerging issues.
Script Adherence
For human agents, track whether required script elements were covered on each call.
Conversion Attribution
Identify which call moments and phrases correlate with successful recovery or conversion.
Stop flying blind on voice
Your best-performing scripts, your most common objections, your highest-converting moments all visible in RevRag Voice Analytics.
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