Full Visibility Into Every Agent Interaction
Real-time dashboards, conversation replays, error detection, and performance metrics. Know exactly what your agent is doing and why at any scale.
See It In Action
Core Observability Features
Complete visibility into every layer of agent behavior from individual conversation to aggregate performance.
Real-time Dashboards
Live metrics on agent activations, resolution rates, escalations, and user outcomes updated in real time and filterable by segment, channel, and time range.
Conversation Replays
Replay any agent conversation in full see every message, action, tool call, and decision the agent made, with timestamps and reasoning.
Error Detection
Automatically flag conversations where the agent failed to resolve a query, gave a low-confidence response, or triggered an unexpected escalation.
Performance Metrics
Track resolution rate, CSAT, handle time, escalation rate, and tool success rate per agent, per flow, and per channel, all in one place.
Observability Toolkit
Every tool you need to understand, debug, and improve your agents in production.
Agent Activity Feed
A real-time log of every agent activation, intervention, and outcome across your customer base.
Funnel Drop-off View
See exactly where in each journey type users are dropping off, mapped to agent interaction data.
Error Log
Every agent error, failed tool call, or low-confidence response is logged with full context for debugging.
A/B Test Results
Compare agent variants, message versions, and intervention strategies side by side with statistical significance.
Custom Alerts
Set threshold alerts for escalation rate, resolution rate, or error rate delivered via email or Slack.
Audit Trail
Full immutable audit trail of every agent decision and action for compliance and regulatory review.
Deploy AI agents you can trust
Observability is what makes AI accountable. Know what your agents are doing in real time, at every scale.
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